SCORE Workshop: The Best Customer Service..How To..The Basics

Description

This interactive, high energy workshop focuses on the simple fact that if the employers treat their people right - hire the right people, train them right, reward them right, hold them accountable, etc. - then their people will always go the extra distance for the customer and their employer.  The premise is very simple: Treat people how you want to be treated as a way of life. By taking that simple basic concept and expanding it into specific behaviors and key focus areas, any business or person can and will improve their financial and personal success.

Dan Quinn, Director of Corporate Relations, Easter Seals Southern California presents this workshop. The key elements that he brings to every presentation are his experience and passion. With an entire career spent in the field of hands-on retail, he is able to relate to associates at all levels because "he’s been there" doing what they do. Dan has over 30 years of customer service and training experience, making dynamic, hands-on, innovative training happen at all levels from one-on one mentoring to corporate presentations.

Limited seating, save yours!
Please Click Here to pre-register.
Walk-ins please bring a business card.